Super interesting read! I have a question: The trigger in generative AI is also chaotic, no? While clicking a button is a singular, easily defined and recognizable action (it cannot mean anything other than a click), a freeform input can have many interpretations, which leads to multiple responses, some being unhelpful, really out there. It’s one area I think where intentionally adding some friction aka constraints in the trigger itself might get make the whole experience more accessible to the novice user.
Absolutely! The input itself can be as varied as the response - and since it's from the users own mind, it's intent is embedded. Which is what can cause confusion / chaos in the response. Expectations and reality might not be in sync during this exchange.
Shaping intent is definitely a practiced art. Providing helpful friction or constraints in the UI and user flows would definitely be helpful for the novice user! Training your models in such a way that helps the user along the PR curve is also something to consider when implementing.
Super interesting read! I have a question: The trigger in generative AI is also chaotic, no? While clicking a button is a singular, easily defined and recognizable action (it cannot mean anything other than a click), a freeform input can have many interpretations, which leads to multiple responses, some being unhelpful, really out there. It’s one area I think where intentionally adding some friction aka constraints in the trigger itself might get make the whole experience more accessible to the novice user.
Thank you. :)
Absolutely! The input itself can be as varied as the response - and since it's from the users own mind, it's intent is embedded. Which is what can cause confusion / chaos in the response. Expectations and reality might not be in sync during this exchange.
Shaping intent is definitely a practiced art. Providing helpful friction or constraints in the UI and user flows would definitely be helpful for the novice user! Training your models in such a way that helps the user along the PR curve is also something to consider when implementing.